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Returns, Exchange and Refund Policy

How to Return an Item

Please complete the form included in your order, including the reason code.

Repack the item you wish to return in original packaging. Be sure to enclose your return form.


How to Exchange an Item

Please return the item you wish to exchange, and place a new order for the replacement item.


Policies

Refunds will be made for all merchandise in original, unused condition within 30 days of the date of delivery.

Refunds will be given in the original form of payment.

Shipping and handling costs, gift box, and other charges are non-refundable.

Refund will include the cost of the item, plus any applicable sales tax.

In order to exchange an item, please place a new order and return the original item for a refund.

If you have any other questions, please feel free to Contact Us.


Incorrect Orders or Damaged Products

If a product is shipped incorrectly or arrives damaged, we will replace that item or accept a return of that that item and provide a full refund.

If we make an error and send you an incorrect or damaged item, we will cover all costs to ship the replacement. In this case please contact us within 7-business days of receipt of your order. NOTE: A replacement cannot be shipped if we are not contacted within the 7-business day window. Our Company is not liable for lost returned packages. Please retain a copy of your return tracking numbers to insure receipt of your delivery.